Shipping policy
Shipping Policy
Welcome to Dropseller. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy below.
Order Processing
-
Orders are processed within 1–3 business days after payment is confirmed.
-
Orders are not processed or shipped on weekends or public holidays.
-
During peak seasons or promotions, processing times may be slightly longer.
Shipping Time
-
Estimated delivery time is 7–15 business days, depending on your location.
-
Delivery times are estimates and may vary due to weather, customs, carrier delays, or other factors beyond our control.
Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can track your package.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and include your order number along with clear photos of the damaged item and packaging.
Contact Us
If you have any questions about shipping or your order, please contact the Dropseller customer support team through our Contact Us page or support email. We are always happy to help.