Refund Policy

Welcome to Dropseller. We want you to be completely satisfied with your purchase. Please read our Refund Policy carefully before placing an order.

Returns

We accept return requests within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Downloadable digital products

• Personal care items that have been opened or used

• Customized or personalized products

• Clearance or final sale items

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item so we can review your request and provide a replacement or refund if applicable.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Order Cancellations

Orders may be canceled only before they have been processed or shipped. Once an order has been shipped, it cannot be canceled.

Return Shipping

If the return is due to our error (such as a damaged, defective, or incorrect item), we will cover the return shipping costs.

For all other approved returns, customers may be responsible for return shipping costs unless otherwise stated.

Contact Us

If you have any questions about this Refund Policy or need help with a return, please contact the Dropseller customer support team through our Contact Us page or support email. We are happy to assist you.